Basically, this allows the fan to upgrade his seats on the day of the game for whatever the reason – weather, a surprise guest in town they want to impress or simply a desire to get closer to the action. Thanks to technology and the popularity of smart phones and other mobile devices, the mechanism behind making this experience a reality is rather simple.
“In short, Leap Seats is an in-venue seat upgrade app that allows fans to upgrade and improve their seats right from their smart phone. And this weekend will be the first live launch with the Miami Dolphins,” said Andrea Pagnanelli, CEO of LeapSeats, which is owned by RSE Ventures, Inc. “Fans now have a platform to upgrade their seats at Dolphins games and the process is simple. Once you have downloaded the app to your mobile device all you have to do is scan in your tickets and for a fee select your new seats.”
Season ticket members will be receiving e-mails instructing them how to download the app and how to proceed with their upgrade and those interested in participating in the launch are encouraged to complete the download prior to arriving at the stadium. Fans can log into the app and upgrade their seats starting at 8am prior to the game. You can also go to www.miamidolphins.com/app and download it that way.
As Pagnanelli explained, fans tailgating in the parking lot hours before kickoff can connect with friends and upgrade to a block of seats together. Those sitting in the 400 level wanting to move down to the Club Level or lower or those currently in the lower bowl looking to move into the shade or the cover of the Club Level now have a platform to do so.
“The Dolphins are always looking for ways to improve the game day experience for their fans,” Pagnanelli said. “And they are the first NFL team to utilize an in-venue seat upgrade app.”
For more information you can also call 1-888-FINS-TIX.