The Miami Dolphins have named Jeremy Walls as the team’s Senior Vice President/Chief Revenue Officer, it was announced today. Walls will oversee all revenue functions for the Dolphins, including all ticket sales, service and corporate partnerships. He will report to Miami Dolphins and Sun Life Stadium President and Chief Executive Officer Tom Garfinkel.
“Jeremy is an exceptional leader who has produced results everywhere he’s been,” said Garfinkel. “He’s also a person with integrity, humility and a fan-centric mindset who understands how to create a culture of customer service and innovation.”
Walls joins the Dolphins from the San Diego Padres where he served as the Vice President of Ticket Sales, Service and Operations. At San Diego, he oversaw the Padres Ticket Sales Department which included season tickets, groups, suites, services, operations, and CRM/strategy. Under Walls’ direction, the Padres increased overall ticket sales revenue and tickets sold, including the largest group sales revenue year in Petco Park history. In addition, the team was recognized in a SportsBusiness Journal survey for having the number one ticket sales and service team in baseball in both 2011 and 2012.
“I could not be more excited to be a part of the Miami Dolphins; a franchise with committed ownership and tremendous history and tradition,” said Walls. “I am also thankful to work with Tom again, a leader who consistently demonstrates the kind of character and vision that’s inspiring to be around. I look forward to quickly connecting with the Dolphins staff, Season Ticket Members, fans, and corporate partners."
Prior to his time with the Padres, Walls was the Director of Team Marketing and Business Operations for the National Basketball Association. He supported the business efforts of NBA, WNBA and D-League teams with a specific emphasis on ticket sales, sponsorship and marketing functions. He was also responsible for consulting, training and teaching best practices to the teams’ business staffs.
Walls also served as Director, Groups, Suites and Inside Sales for the Arizona Diamondbacks where he helped create a proactive sales culture by developing and implementing the department’s overall strategic plan. With the Diamondbacks, he increased group sales revenue and group tickets sold. Walls also set the organization’s single-season record for group sales revenue. Prior to working with the Diamondbacks, he served as a Group Sales Manager and Account Executive with the NBA’s Phoenix Suns.
Walls is a graduate of Mount Vernon Nazarene University where he majored in sports management.